Order Cancellation Policy

Last updated: July 21, 2026

This policy explains how to cancel an order placed with Riot Racing LLC (“Riot Racing”) through riot.racing. Riot Racing does not offer subscription products or try-before-you-buy purchases.

Canceling an Order

Any order may be canceled for a full refund until it is packaged for shipment or shipped, whichever occurs first. To request a cancellation, email support@riot-racing.com with your order number as soon as possible.

Once an order has been packaged or shipped, it can no longer be canceled. At that point, our Return and Refund Policy applies.

Preorders

Preorder products are charged in full at checkout, and the expected shipping window is shown on the product page. A preorder may be canceled for a full refund at any time before it is packaged for shipment or shipped.

If Riot Racing cannot ship within the promised or reasonably expected timeframe, we will provide an updated shipping estimate and give you the choice to accept the delay or cancel the affected unshipped item for a full refund.

Refunds for Canceled Orders

Approved cancellations are refunded in full to the original payment method. Refunds are issued promptly after the cancellation is confirmed; your bank or card issuer may require additional time to post the credit.

Questions

Email support@riot-racing.com. Support hours: Daily, 12:00 p.m.–6:00 p.m. Eastern Time. Typical response time: within one business day.