Track your order
Use your order number and checkout email or phone number, or enter your tracking number. You do not need to sign in.
Track a shipment, contact a brand, or get help with an order.
Use your order number and checkout email or phone number, or enter your tracking number. You do not need to sign in.
For product questions and dispatch updates, the brand handling your item can help. Have your Riot Racing order number and the product name ready.
Find support for your order →Brand support →Sign in with the email used at checkout. Shopify will email you a one-time code—no password needed.
Used only a phone number, or cannot find your confirmation? Tracking and brand contacts are available without signing in. Help for guest orders →
Find contact details for our brands and fulfillment partners. Check your order information for the company handling your item; it may differ from the product’s brand.
No matching support contacts. Use the help link below and we can find the right contact.
Review the policy and submit a request before returning an item. Eligibility, authorization and refunds follow our published policy.
If the brand cannot resolve your issue, you cannot find the right contact, or your question is for our team, send us the details. Include any previous correspondence so we can pick up where you left off.